Quality enhancement systems and methods for technical...

Data processing: presentation processing of document – operator i – Presentation processing of document – Structured document

Reexamination Certificate

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C715S209000, C707S793000, C707S793000

Reexamination Certificate

active

07620888

ABSTRACT:
The present invention relates to a system and methodology to facilitate automated quality management and controls for one or more items appearing in a documentation set. Respective items are analyzed in accordance with a plurality of quality metrics that can be tracked according to an automated identification process. A system is provided that facilitates quality measurements of data and/or documents appearing in a documentation set, collection or database. A quality component tracks one or more quality metrics associated with the items, wherein the items can include topics, subtopics, or other categories. A rules engine automatically applies the quality metrics to the items to facilitate interactive quality assessments of the items, wherein a scoring component automatically ranks the items based at least in part on the interactive quality assessments of the items.

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