Providing contextual information for spoken information

Details Providing contextual information for spoken information Providing contextual information for spoken information

2011-06-28

2011-06-28

Sked, Matthew J (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S270000, C379S088220, C379S114130, C705S014400, C705S014490

Reexamination Certificate

active

07970608

ABSTRACT:
Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).

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