Programmable threshold alert

Details Programmable threshold alert Programmable threshold alert

1989-03-14

1990-10-16

Schreyer, Stafford D.

Telephonic communications

With usage measurement

Call traffic recording or monitoring

379140, 379266, H04M 350

Patent

active

049641557

ABSTRACT:
In a communication system, a programmable threshold alert system for indicating to a hunt group supervisor the relative number of incoming unanswered calls in a hunt group. Circuitry is provided for detecting the number of calls waiting to be answered and in response generating a level value signal representing the percentage of calls waiting relative to the number of active call answer stations. The level value signal is compared to one or more threshold values in response to which an output signal is generated for indicating the magnitude of the level value signal relative to the one or more threshold values, thereby providing an indication of the load on the hunt group.

REFERENCES:
patent: 4408100 (1983-10-01), Pritz et al.

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