Telephonic communications – Special services – Anonymous party
Patent
1997-06-05
1999-08-10
Hong, Harry S.
Telephonic communications
Special services
Anonymous party
379207, H04M 342
Patent
active
059370483
ABSTRACT:
A method and system for provisioning program controlled switches in a public switched telephone network using a Recent Change Memory Administration Center wherein verbal orders to a business office are translated to machine language, delivered to the Recent Change Memory Administration Center, and processed into a first category of orders susceptible of automatic processing and entry into the intended switch, and into a second category of orders requiring manual processing. The second category of orders which require manual processing are first automatically processed to overlay orders directed to the same switch and local link connected to that switch. Following such automated order overlaying, the overlayed orders are manually processed and entered into the intended switch. Provision is made to deliver the data resulting from the manual processing to further processing to compare that data to the data actually entered into the switch. If the data has been correctly entered into the switch, a verbal indication that the service has been installed is verbally delivered to the customer.
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Bell Atlantic Network Services Inc.
Hong Harry S.
Tieu Benny Q.
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