Processing a communication session using a rules engine

Details Processing a communication session using a rules engine Processing a communication session using a rules engine

2003-05-05

2008-10-07

Nguyen, Quynh H (Department: 2614)

Telephonic communications

Special services

C379S201020, C379S201120, C379S088050, C379S088060, C379S255000, C379S265090

Reexamination Certificate

active

07433455

ABSTRACT:
Processing a communication session involves accessing a database storing features that include caller preferences associated with a caller and callee capabilities associated with a callee. Rules for processing a communication session are retrieved. Each rule specifies a condition and an action to be performed if the condition is satisfied. The rules are applied to at least one of the features to yield a determined action, and a communication session is processed in accordance with the determined action.

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