Process for dynamic call routing in real time

Details Process for dynamic call routing in real time Process for dynamic call routing in real time

2006-07-11

2006-07-11

Tran, Quoc (Department: 2643)

Telephonic communications

With usage measurement

Call charge metering or monitoring

C379S114100, C379S221010, C379S221020

Reexamination Certificate

active

07076037

ABSTRACT:
A dynamic call routing system includes establishing a plurality of service provider accounts. The service providers submit bids for a per-call charge. A call list is created wherein the service providers are ranked from the highest bidder to the lowest bidder. A telephone call received from a potential customer is routed to the highest ranked bidder service provider on the call list. If the call is not answered or rejected, the call is rerouted to the next highest ranked service provider on the call list. The service provider's account who has received the telephone call is charged the pre-call amount bid by that service provider.

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Selected web pages of www.free411.com.
Selected web pages of www.ingenio.com.

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