Data processing: software development – installation – and managem – Software upgrading or updating – Network
Reexamination Certificate
2006-04-20
2010-12-07
Chavis, John (Department: 2193)
Data processing: software development, installation, and managem
Software upgrading or updating
Network
Reexamination Certificate
active
07849457
ABSTRACT:
A software/website system that allows a user to resolve software-related problems on a PC remotely via a web site. The system then uses a software package that automatically erases the contents of the computer's hard drive and then automatically reinstalls the Operating System and all requested applications in a fully unattended way. During the process, all programs needed for a complete and functional PC are automatically installed. As part of the process, the program updates and installs program patches. It then prompts a message to the user that it has finished. The result is a computer that performs at optimal speed and efficiency and with little to no effort on the user's part.
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Chavis John
Tavella Michael J.
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