Problem isolation through weighted search of knowledge bases

Details Problem isolation through weighted search of knowledge bases Problem isolation through weighted search of knowledge bases

2011-08-30

2011-08-30

Ali, Mohammad (Department: 2158)

Data processing: database and file management or data structures

Database and file access

Post processing of search results

Reexamination Certificate

active

08010528

ABSTRACT:
A computer program product for problem isolation through a weighted search of knowledge bases includes computer useable program code that generates an aggregate relevance index which ranks the search results. The aggregate relevance index is calculated using a measure of relevance of each of said pertinent documents across all keyword searches. A method for problem isolation through the weighted search of knowledge bases comprises searching knowledge bases using extracted keywords to identify pertinent documents contained within said knowledge databases; and generating a global rank associated with each of the pertinent documents, the global rank being calculated using a measure of the relevance of each of the pertinent documents across all keyword searches and a measure of the relevance of each of the keywords to the records as a whole.

REFERENCES:
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patent: 6321192 (2001-11-01), Houchin et al.

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