Preventing human error in instant messaging

Details Preventing human error in instant messaging Preventing human error in instant messaging

2006-01-30

2010-02-02

Chan, Wing F (Department: 2441)

Electrical computers and digital processing systems: multicomput

Computer conferencing

Demand based messaging

C709S204000, C709S207000

Reexamination Certificate

active

07657602

ABSTRACT:
A system, computer program and method for reducing communication errors in a messaging system. One embodiment of the invention involves delaying the transmission of a message to a discussion participant for a period of time. If a time countdown expires before activation of a message edit control, the message is transmitted to the discussion participant. If the message edit control is activated, the time countdown is terminated and the message is presented for modification without transmission of the message to the discussion participant. Another embodiment of the invention includes displaying a first user interface for communicating messages with a first person and a second user interface for communicating messages with a second person. An alert is provided when messaging activity has switched from the first user interface to the second user interface.

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Tran et al. Supporting Awareness In Instant Messaging: An Empirical Study And Mechanism Design. Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future. Computer-Human Interaction Special Interest Group (CHISIG) of Australia. Nov. 2005.

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