Presence-based management in a communication network

Details Presence-based management in a communication network Presence-based management in a communication network

2007-08-21

2007-08-21

Etienne, Ario (Department: 2157)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

C709S223000, C709S217000

Reexamination Certificate

active

10807784

ABSTRACT:
In one embodiment, a method for presence-based management in a communication network includes, using IM, discovering one or more network devices in a communication network. The network devices couple two or more endpoints to each other and enable communication between a first one of the endpoints and one or more second ones of the endpoints. The method also includes, using IM, obtaining presence information on the discovered network devices from the discovered network devices and, using the presence information on the discovered network devices from the discovered network devices, maintaining presence data associated with the discovered network devices.

REFERENCES:
patent: 6658095 (2003-12-01), Yoakum et al.
patent: 7020480 (2006-03-01), Coskun et al.
patent: 2004/0003046 (2004-01-01), Grabelsky et al.
U.S. Appl. No. 10/428,401, entitled “Method and System for Automatic Contact Distribution Utilizing Presence Detection,” filed May 2, 2003, specification 30 pages, formal figures 2 pages.
U.S. Appl. No. 10/649,452, entitled “Method and System for Managing Calls of an Automatic Call Distributor,” filed Aug. 25, 2003, specification 34 pages, formal figures 2 pages.
U.S. Appl. No. 10/649,517, entitled “Method and System for Utilizing Proxy Designation in a Call System,” filed Aug. 25, 2003, specification 43 pages, formal figures 2 pages.
J. Peterson et al., NeuStar, “Trait-Based Authorization Requirements for the session Initiation Protocol (SIP),” Sep. 2003, pp. 1-13.

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