Interactive video distribution systems – Operator interface – To facilitate tuning or selection of video signal
Reexamination Certificate
2004-07-02
2010-12-21
Miller, John W (Department: 2421)
Interactive video distribution systems
Operator interface
To facilitate tuning or selection of video signal
C725S034000, C725S060000
Reexamination Certificate
active
07856646
ABSTRACT:
Methods and systems for preparing, updating and maintaining customer profile data that may be utilized in an interactive television system for providing tailored customer-specific interactive services, and product offerings and helpful information content. The customer's set-top box queries an application server for profile data corresponding to the customer. A web services system queries each of a number of data services associated with the interactive television services provider to obtain profile data for the customer. Available customer data is passed to the application server. The application server prepares a customer profile from the customer data and formats the customer profile for use by the client-side set-top box. After the customer profile is stored at the set-top box, customer-specific services and product offerings may be presented to the customer in the form of targeted advertising, and customer-specific information content may be presented to the customer.
REFERENCES:
patent: 5815195 (1998-09-01), Tam
patent: 6177931 (2001-01-01), Alexander et al.
patent: 6275268 (2001-08-01), Ellis et al.
patent: 6438596 (2002-08-01), Ueno et al.
patent: 6639975 (2003-10-01), O'Neal et al.
patent: 6718551 (2004-04-01), Swix et al.
patent: 7076544 (2006-07-01), Katz et al.
patent: 7114170 (2006-09-01), Harris et al.
patent: 7428503 (2008-09-01), Groff et al.
patent: 2001/0014975 (2001-08-01), Gordon et al.
patent: 2002/0049624 (2002-04-01), Raveis, Jr.
patent: 2002/0049977 (2002-04-01), Miller et al.
patent: 2002/0059602 (2002-05-01), Macrae et al.
patent: 2002/0069420 (2002-06-01), Russell et al.
patent: 2002/0078453 (2002-06-01), Kuo
patent: 2002/0129375 (2002-09-01), Kim et al.
patent: 2002/0169656 (2002-11-01), Al-Azzawe
patent: 2003/0046700 (2003-03-01), Wilcox et al.
patent: 2003/0084449 (2003-05-01), Chane et al.
patent: 2003/0200159 (2003-10-01), Kay et al.
patent: 2003/0229898 (2003-12-01), Babu et al.
patent: 2004/0187159 (2004-09-01), Gaydos et al.
patent: 2005/0160458 (2005-07-01), Baumgartner
patent: 2005/0172325 (2005-08-01), Henry et al.
patent: 2005/0256952 (2005-11-01), Mouhanna et al.
patent: 2006/0248555 (2006-11-01), Eldering
patent: 2006/0293971 (2006-12-01), Hunter et al.
U.S. Office Action dated Aug. 20, 2007 cited in U.S. Appl. No. 11/002,913.
U.S. Notice of Allowance and Fees Due dated Mar. 18, 2008, cited in U.S. Appl. No. 11/002,913.
U.S. Appl. No. 11/035,678, filed Jan. 13, 2005, entitled “Intelligent Asset Management in a Cable Services System”.
U.S. Appl. No. 11/022,912, filed Dec. 2, 2004, entitled Customer Support Services via a Cable Services Network.
U.S. Office Action dated Aug. 5, 2008 cited in U.S. Appl. No. 11/035,678.
U.S. Office Action dated Nov. 13, 2008 cited in U.S. Appl. No. 11/002,912.
U.S. Final Office Action dated Mar. 30, 2009 cited in U.S. Appl. No. 11/035,678.
U.S. Office Action dated Sep. 15, 2009 cited in U.S. Appl. No. 11/035,678.
Notice of Allowance mailed Jul. 30. 2010, in co-pending U.S. Appl. No. 11/035,678.
Beeco Bruce
Calzone Steve
Groff Vincent
King John Kelly
Cox Communications, Inc.
Merchant & Gould
Miller John W
Parry Chris
LandOfFree
Preparation and utilization of customer profile data in a... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Preparation and utilization of customer profile data in a..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Preparation and utilization of customer profile data in a... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4161169