Merchandising – Customer service – Dining room service
Patent
1995-09-15
1997-06-10
Merritt, Karen B.
Merchandising
Customer service
Dining room service
186 49, 406 13, 406184, E04H 302, B65G 4905, B65G 5134
Patent
active
056367104
ABSTRACT:
Restaurants featuring improved efficiency through use of pneumatic systems for delivery of fast food products from a kitchen area to a food delivery area, such as in an out building, can revolutionize the fast food industry. A customer order entry station is located on a first side of the restaurant, and an order unit transmits order entry information to an indicator located adjacent to the kitchen area. A pneumatic dispatch station located adjacent to the kitchen area is connected via a second dispatch unit located in the food delivery area to a pneumatic tube. Upon the taking of a customer's order, the order entry information is acted upon by food service personnel who prepare food products such as sandwiches and load them into the kitchen area dispatch station for transport to the food delivery area. The food products reach the customer who has, by this time, navigated around the restaurant to the out building. Soft drink and french fry stations may be located in the out building, so that only sandwiches and other fast food products which can withstand substantial shock need be transported in the pneumatic food carrier.
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Exhibits marked 1-8 are photographs of Chick-Fil-A conveyor which existed at least as early as the filing date of the application.
Exhibits 9-12 are photographs of Captain D's Vittleveyor device and Vittleveyor which existed at least as early as the filing date of the application.
Ables Charles L.
Crull Peter E.
Evans Donald E.
Ace Food Services, Inc.
Ewing, IV James L.
Lowe Scott L.
Merritt Karen B.
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