Pluggable contact resolution

Details Pluggable contact resolution Pluggable contact resolution

2009-06-19

2011-10-04

Jacobs, Lashonda (Department: 2457)

Electrical computers and digital processing systems: multicomput

Computer network managing

C709S203000, C709S219000, C709S224000

Reexamination Certificate

active

08032624

ABSTRACT:
Methods, devices, and systems are provided for taking a pluggable extension and applying it to a unique set of a user population to handle their preferred and user-centric alerting relationships. More particularly, the pluggable extension allows a user to have their personalized contact resolution algorithm applied by a server to calls initiated by them or directed toward. The contact resolution algorithm is pluggable to any server and does not need to be built into the server itself. Moreover, multiple users can refer to and use the same pluggable contact resolution algorithm.

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