Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management
Reexamination Certificate
1998-03-06
2001-09-18
MacDonald, Allen R. (Department: 2765)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Health care management
C705S003000
Reexamination Certificate
active
06292783
ABSTRACT:
FIELD OF INVENTION
The present invention generally relates to a system for generating, managing, accessing and storing documents and document data, and more particularly to an automated document information system which uses a phone as an optional or adjunct user interface for information input and output.
BACKGROUND OF THE INVENTION
There are many industries (e.g., home health care services, on-site maintenance and repair services, and the like) which require workers to travel to locations remote from a central office to carry out a particular task. For instance, the remote S locations could be locations around the state, county or city in which the central office site is located. Moreover, the remote location could merely be various locations around a large facility where the central office is located (e.g., rooms in a hospital, nursing home, factory, office complex, etc.). In many cases, there is a need to generate and/or receive information related to the task carried out at the remote location. The individual at the remote location (e.g., visiting nurse, home health aide, social worker, allied therapy professional, service technician, etc.) may need to access up-to-date or important information about a client (e.g., a patient or customer), or a device (e.g., an appliance), before beginning or completing a task. Moreover, the individual at the remote site may need to document tasks performed, test results, conditions observed, and other information pertinent to the task.
In the field of home health care, paper files have typically been used to record client information and document visits. Paper files have several serious drawbacks. In this regard, they are time consuming to generate, difficult to maintain, and easily corrupted. Moreover, they are often illegible, require the use of costly paper media, and are expensive and time consuming to duplicate.
While the use of a laptop computer or other handheld data entry device can reduce the reliance on paper documents, laptop computers and other handheld data entry devices pose their own problems when used in the field. Among these problems, they are costly to purchase and maintain. They also require the personnel in the field to have at least basic typing skills. Many people find typing more cumbersome and time consuming than handwriting. Laptop computers are also prone to theft and damage when used in the field. Furthermore, field personnel must be trained on the use of the computer and the associated software.
The present invention addresses the problems presented by both paper-based and entirely computer-based document information systems, as well as other drawbacks of the prior art.
SUMMARY OF THE INVENTION
According to the present invention there is provided a document information system for entering, retrieving and managing document information including both phone-based and computer-based user interfaces.
An advantage of the present invention is the provision of a document information system that allows for increased productivity and simplicity for tasks requiring data acquisition, document generation and information retrieval.
Another advantage of the present invention is the provision of a document information system that has simple, intuitive and friendly user interfaces.
Another advantage of the present invention is the provision of a document information system that has both phone-based and computer-based user interfaces.
Another advantage of the present invention is the provision of a document information system that generates accurate, complete and legible documents.
Another advantage of the present invention is the provision of a document information system that reduces the opportunity for entry of erroneous or fraudulent information.
Another advantage of the present invention is the provision of a document information system that does not require expensive equipment for use in the field.
A still further advantage of the present invention is the provision of a document information system that significantly reduces the reliance on paper-based documents.
A still further advantage of the present invention is the provision of a document information system that can be interfaced with billing, payroll, scheduling and other computer systems.
A still further advantage of the present invention is the provision of a document information system that allows for data entry solely through spoken words and keypad entries.
Still another advantage of the present invention is the provision of a document information system that allows for multi-lingual communications.
Still another advantage of the present invention is the provision of a document information system that allows the generation of complex documents using a phone as the primary data acquisition input device.
Still another advantage of the present invention is the provision of a document information system that allows previously stored document information to be retrieved and reviewed over a phone.
Still another advantage of the present invention is the provision of a document information system that generates customized data fields for associated computer system.
Still another advantage of the present invention is the provision of a document information system that verifies completion of events related to a task.
Still another advantage of the present invention is the provision of a document information system that verifies authorization for a user to complete a task.
Still another advantage of the present invention is the provision of a document information system that tracks supplies used to complete a task.
Yet another advantage of the present invention is the provision of a document information system that allows for a simple and efficient means for data entry, record keeping, and reporting.
Yet another advantage of the present invention is the provision of a document information system that integrates documentation with voice mail.
Yet another advantage of the present invention is the provision of a document information system that enables automated and efficient medical data documentation and record management.
Still other advantages of the invention will become apparent to those skilled in the art upon a reading and understanding of the following detailed description, accompanying drawings and appended claims.
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Boasten Michelle F.
Dechant Thomas E.
Rohler David P.
Earp III Robert H.
Gilbert Teresan W.
MacDonald Allen R.
Plexar & Associates
Thompson, Jr. Forest
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