Personalized telephone for automatic access to operator services

Telephonic communications – Call or terminal access alarm or control – At substation

Patent

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Details

379355, H04M 1274

Patent

active

049474227

ABSTRACT:
A telephone set for automatically accessing operator service facilities in response to a user initiating a long distance type of telephone call. The access of the operator services is automatic and transparent to the user. After the user dials the "1" or similar long distance designation, the area code and a seven-digit telephone number of the called party, the telephone set stores such information, and in response thereto outpulses a predefined telephone number of the operator services. The telephone set responds to a precision dial tone transmitted as an acknowledgment by the operator services, and outpulses first an internally stored telephone set identificaiton number, followed by the area code and seven-digit number input by the calling party. Such outpulsed information appears on a video terminal of the operator services, whereupon the calling party and an operator can discuss billing of the telephone call, as well as completion thereof to the called party.

REFERENCES:
patent: 4468529 (1984-08-01), Samuel
patent: 4768227 (1988-08-01), Dively
Telephony, "Big Atlanta Hotel Uses Automation to Make Guest Feel Welcome", J. Nichols, 6/6/83, pp. 30-36, 379/112, Welcomm System by Hitachi.

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