Telephonic communications – Diagnostic testing – malfunction indication – or electrical... – With blocking of normal usage
Reexamination Certificate
2011-04-05
2011-04-05
Anwah, Olisa (Department: 2614)
Telephonic communications
Diagnostic testing, malfunction indication, or electrical...
With blocking of normal usage
C379S088010, C704S270000
Reexamination Certificate
active
07920678
ABSTRACT:
A computer-based virtual assistant includes a virtual assistant application running on a computer capable of receiving human voice communications from a user of a remote user interface and transmitting a vocalization to the remote user interface, the virtual assistant application enabling the user to access email and voicemail messages of the user, the virtual assistant application selecting a responsive action to a verbal query or instruction received from the remote user interface and transmitting a vocalization characterizing the selected responsive action to the remote user interface, and the virtual assistant waiting a predetermined period of time, and if no canceling indication is received from the remote user interface, proceeding to perform the selected responsive action, and if a canceling indication is received from the remote user interface halting the selected responsive action and transmitting a new vocalization to the remote user interface. Also a method of using the virtual assistant.
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Cooper Robert S.
Sanders Derek
Ulmer Richard M.
Anwah Olisa
Avaya Inc.
Muncy Geissler Olds & Lowe, PLLC
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