Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1997-05-05
1998-06-02
Tsang, Fan S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379211, H04M 164
Patent
active
057612773
ABSTRACT:
We have recognized that in the prior art, to insure that there is at least some communication between the calling and called parties, when the called party is unavailable to take a call, the calling party may be connected to an alternate destination, e.g., a voice messaging system, and the caller's telephone call is considered completed. If the called party thereafter becomes available, the called party is not connected to the caller's telephone call. However, in accordance with the principles of the invention, this problem is overcome by, in response to receipt of an indication that the called party is available for a caller's telephone call after the caller's telephone call has already been connected to an alternate destination, a) disconnecting the caller's telephone call from the alternate destination and, instead, b) connecting it the called party, thus interrupting the connection between the caller and the alternate destination. Optionally, a tone or announcement may be supplied to the caller to indicate that the called party will now be connected "live" to the caller.
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Foladare Mark Jeffrey
Goldman Shelley B.
Murray Nancy
Silverman David Phillip
Tsao Yao-Chung
AT&T Corp
Gurey Stephen M.
Tsang Fan S.
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