Personal auto attendant apparatus and method

Details Personal auto attendant apparatus and method Personal auto attendant apparatus and method

2007-10-09

2007-10-09

Nguyen, Quynh H. (Department: 2614)

Telephonic communications

Special services

Provisioning

C379S070000, C379S076000, C379S088250, C379S212010, C379S214010, C379S218010

Reexamination Certificate

active

10880151

ABSTRACT:
A method for operating a telecommunications server including configuring a personal auto attendant associated with a particular telephone extension, the personal auto attendant including a series of menu selections, each menu selection associated with a user defined action, receiving an incoming call from a caller for the particular telephone extension, transferring the incoming call to the particular telephone extension, outputting the series of menu selections to the caller, receiving a menu selection from the series of menu selections from the caller, and performing a user-defined action associated with the menu selection.

REFERENCES:
patent: 5581604 (1996-12-01), Robinson et al.
patent: 5946386 (1999-08-01), Rogers et al.
patent: 6122345 (2000-09-01), Johnson
patent: 6292549 (2001-09-01), Lung et al.

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