Outcalling apparatus

Details Outcalling apparatus Outcalling apparatus

1993-03-01

1995-04-04

Dwyer, James L.

Telephonic communications

Supervisory or control line signaling

Signal receiver

379 92, 379216, 379127, H04M 300

Patent

active

054044006

ABSTRACT:
An embodiment of the present invention is an apparatus for placing a telephone call over a telephone line and for detecting whether the telephone call was answered by a live person, an answering machine, a facsimile machine, or a data apparatus such as a modem and, depending on the manner in which the telephone call was answered, for connecting: (a) either a human agent or a telephone dialogue application to the telephone line to speak to a live person; (b) a voice message delivery system to the telephone line to send a voice message to an answering machine; (c) a facsimile message delivery system to the telephone line to send a facsimile message to the facsimile machine; and (d) a data message delivery system to the telephone line to send a data message to the data machine.

REFERENCES:
patent: 4941168 (1990-07-01), Kelly
patent: 5086458 (1992-02-01), Bowen
patent: 5164981 (1992-11-01), Mitchell et al.
patent: 5179585 (1993-01-01), MacMillan et al.
patent: 5241587 (1993-08-01), Horton et al.

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