Ordering telephone messages left for a user

Details Ordering telephone messages left for a user Ordering telephone messages left for a user

2008-03-28

2011-10-11

Tsang, Fan (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Call source identification

C379S088210, C379S088110

Reexamination Certificate

active

08036349

ABSTRACT:
A method that associates the first telephone number of a first user with a second telephone number of a second user that has a relationship with the first user; tracks incoming and outgoing telephone calls; and stores a plurality of telephone messages received by the first user. For each telephone message, the method assigns such telephone message to one of first, second, and third groups; and sorts the plurality of telephone messages for playback. By doing so, the telephone messages may be prioritized such that the first user may be able to more quickly determine whether or not the first user should return a telephone message, often reducing the number of unnecessary telephone calls and improving efficiency.

REFERENCES:
patent: 6335962 (2002-01-01), Ali et al.
patent: 2002/0080928 (2002-06-01), Bates et al.
CT Everywhere!, downloaded from http://www.ctexpert.com/vision.html on Jan. 15, 2008, pp. 1-4.

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