Order management method and system

Details Order management method and system Order management method and system

2006-04-04

2006-04-04

Coby, Frantz (Department: 2161)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000, C707S793000, C707S793000, C707S793000

Reexamination Certificate

active

07024423

ABSTRACT:
A method and system for generating service forms and service orders in an order management system. To avoid entry-related mistakes, a master form is used to enter verified data about a customer and the services to be provisioned. The data entered into the master form is then used along with scheduling and query-related data to create a series of substantially pre-filled service forms which contain information relevant to the requested service.

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Zimmerman et al., Service-Oriented Architecture and Business Process Choreography in an Order Management Scenario: Rationale, Concepts, Lesson Learned, ACM, Oct. 16-20, 2005 San Diego California, pp. 301-312.
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Hammainen et al., Distributed Form Management, ACM Transactions on Information Systems, vol. 8, No. 1, Jan. 1990, pp. 50-76.

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