Operator status server for voice over data

Details Operator status server for voice over data Operator status server for voice over data

1997-07-25

2000-06-20

Horabik, Michael

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

370352, 370353, 370354, 370355, 379265, 379266, 379220, H04L 1266, H04M 300, H04M 700

Patent

active

060785802

ABSTRACT:
A method for managing operator services comprises the steps of: linking a public switched telephone network (PSTN) and an operator registration server (ORS) to one end of a single digital data transmission line; linking the other end of the single digital data transmission line to a local area network (LAN) of telephone operator work stations; converting voice calls between the PSTN and the LAN into digital voice data; transmitting the voice data between the PSTN and the LAN over the single digital data transmission line; transmitting digital operator activity data over the single digital data transmission line between the ORS and the LAN over the single digital data transmission line; and, multiplexing the transmitting steps.

REFERENCES:
patent: 5428608 (1995-06-01), Freeman et al.
patent: 5604737 (1997-02-01), Iwami et al.
patent: 5742596 (1998-04-01), Baratz et al.
patent: 5793762 (1998-08-01), Penners et al.
patent: 5848143 (1998-12-01), Andrews et al.
patent: 5889774 (1999-03-01), Mirashrafi et al.
patent: 5914951 (1999-06-01), Bantley et al.

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