Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management
Reexamination Certificate
2004-12-22
2009-11-17
Jarrett, Scott L (Department: 3624)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Health care management
C705S007380, C705S002000
Reexamination Certificate
active
07620562
ABSTRACT:
A system and method for creating, scheduling, and managing time slots for installation appointments. Embodiments of the present invention permit a trading partner to offer a customer the ability to schedule installation of cable services on-line. A cable operator maintains an inventory of time slots. One or more time slots from the time slot inventor are offered to a customer based on ordering information received from the customer. A customer selects a time slot from the one or more offered time slots. A cable operator then assigns an installation appointment to the customer within the time slot selected by the customer. A cable operator may also determine the status of the inventory of time slots (e.g., time slots allocated, time slots consumed, and time slots available) for a system, a location, or a trading partner.
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Coughlin, Jr. Robert W.
Henry Jeffrey L.
Monteyne Donald G.
Jarrett Scott L
Miller Alan
The Marbury Law Group PLLC
Time Warner Cable Inc.
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