Telephonic communications – Multi-line or key substation system with selective switching... – Detail of hold circuitry
Patent
1997-07-16
1999-02-09
Zele, Krista
Telephonic communications
Multi-line or key substation system with selective switching...
Detail of hold circuitry
379 9001, H04M 100
Patent
active
058704612
ABSTRACT:
An on-hold messaging system is provided for use with a business telephone system having an on-hold audio input. The system includes an optical disc having one or more messages recorded thereon, an optical disc player having an audio output, and a connection or interface between the audio output of the optical disc player and the on-hold input of the business telephone system. The optical disc player is enabled to continuously play the message or messages through the business telephone system, so that at least a portion of a message can be heard by an outside party when a telephone call between the outside party and a user of the business telephone system has been completed and the outside party is placed on hold by a user of the business telephone system. Optionally, an audio amplifier may be used as an interface between the optical disc player and the on-hold input of the business telephone system, so that the sound quality of the message as heard by the outside party is satisfactory. The optical disc preferably comprises a table of contents defining a plurality of tracks on the disc for containing messages, with the table of contents having been recorded on the disc before any messages were recorded thereon. This allows different messages to be recorded onto the optical disc during separate recording operations, so that the capacity of the on-hold messaging system can be changed without having to re-record old messages as in prior endless-loop tape systems. Methods for on-hold messaging, and methods for servicing on-hold messaging systems by recording new messages onto previously-recorded optical discs, are also disclosed.
REFERENCES:
patent: 3733442 (1973-05-01), Lee
patent: 3794774 (1974-02-01), Kemmerly
patent: 4429187 (1984-01-01), Butcher
patent: 4588865 (1986-05-01), Hestad
patent: 4636880 (1987-01-01), Debell
patent: 4656660 (1987-04-01), Nishimura
patent: 4860338 (1989-08-01), Waldman
patent: 4891835 (1990-01-01), Leung
patent: 5003587 (1991-03-01), Forbes
patent: 5095504 (1992-03-01), Nishikawa
patent: 5131031 (1992-07-01), Waldman
Yamaha YPDR-Professional Disc Recorder YPDR601/RC601--Operating Manual (Yamaha Corporation).
Weaver Scott L.
Zele Krista
LandOfFree
On-hold messaging system and method does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with On-hold messaging system and method, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and On-hold messaging system and method will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-1956714