Data processing: database and file management or data structures – File management – File systems
Reexamination Certificate
2011-03-18
2011-12-20
Hashemi, Sana Al (Department: 2156)
Data processing: database and file management or data structures
File management
File systems
C707S728000, C707S791000, C707S793000, C707S796000, C707S826000, C705S025000, C705S037000
Reexamination Certificate
active
08082281
ABSTRACT:
A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
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Ditcharo Patricia
Wheeler James S.
Al Hashemi Sana
AT&T Intellectual Property I L.P.
Scott P. Zimmerman PLLC
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