Notification system and method

Details Notification system and method Notification system and method

2011-04-26

2011-04-26

Al-Hashemi, Sana (Department: 2156)

Data processing: database and file management or data structures

Database design

Database and data structure management

C707S791000, C707S792000, C707S822000, C707S999006

Reexamination Certificate

active

07933931

ABSTRACT:
A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.

REFERENCES:
patent: 5289368 (1994-02-01), Jordan et al.
patent: 5343387 (1994-08-01), Honma et al.
patent: 5907829 (1999-05-01), Kida
patent: 5943652 (1999-08-01), Sisley et al.
patent: 6356875 (2002-03-01), Green et al.

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