Network technique for troubleshooting

Details Network technique for troubleshooting Network technique for troubleshooting

2007-10-16

2007-10-16

Caldwell, Andrew (Department: 2142)

Electrical computers and digital processing systems: multicomput

Network computer configuring

Reconfiguring

C709S218000, C704S008000, C717S178000

Reexamination Certificate

active

10307524

ABSTRACT:
In response to a user's selection of a troubleshooting instruction element on a troubleshooting page displayed on a client200by a browser, the client200transmits a transfer request of a troubleshooting program to servers110and120. The servers110and120transfer the troubleshooting program according to the transfer request. The troubleshooting program is automatically activated on the client200on completion of its download to the client200, in order to execute a troubleshooting procedure.

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