Network fault system

Multiplex communications – Diagnostic testing – Fault detection

Reexamination Certificate

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Details

C455S423000

Reexamination Certificate

active

06252852

ABSTRACT:

The present invention relates to a network fault system for a mobile telecommunications network, and to a fault pattern matching process.
Telecommunications networks include switching equipment which is able to provide extensive data on the state of performance of the equipment and other aspects of the network. However in a network which is not fixed and is subject to a variety of operating conditions, such as a mobile telecommunications network, the data provided by the equipment can only provide information on the network to the extent that operating conditions are known. For a mobile network, it is presently impossible to determine from the network equipment the precise location, and hence the operating conditions, for a mobile station. Therefore it is difficult to determine whether faults reported by users or customers of the network are due to a fault in the network or not. It would be advantageous to have a system which can use network fault data and information provided by users of a mobile network to form groups of related fault data that could be used to corroborate faults.
In accordance with the present invention there is provided a network fault system for a mobile telecommunications network including:
a first interface for accessing first fault data representative of faults reported by users of mobile stations of said network;
a second interface for accessing second fault data representative of faults in said network determined by a network analysis system; and
pattern matching means for allocating said first and second fault data to fault patterns representative of faults having at least one common characteristic.
The present invention also provides a fault pattern matching process including:
accessing first fault data representative of faults reported by users of mobile stations of a mobile telecommunications network;
accessing second fault data representative of faults in said network determined by a network analysis system; and
allocating said first and second fault data to fault patterns representative of faults having at least one common characteristic.


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