Telephonic communications – Special services – Service trigger
Patent
1993-11-19
1996-04-16
Hofsass, Jeffery
Telephonic communications
Special services
Service trigger
379 67, 379 88, 379201, H04M 342, H04M 1700
Patent
active
055090605
ABSTRACT:
The invention provides a telephone caller with ready access, regardless of his or her location, to an array of calling features and services through an automated interface. The invention provides a caller with these features and services by accessing a central database via a regional processing node. In this manner, a caller may access the same personalized telephone services from anywhere in the world without having to be aware of, or conform to, particular protocols or access procedures required within any given local telephone network. The invention also serves to prompt the caller in the caller's language-of-choice, and accepts commands via standard dual-tone multi-frequency ("DTMF") signals and/or verbally in the caller's language-of-choice.
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Hall Steven A.
Jones Beverly M.
King Orlando S.
Kung Hilary L.
Pye Deborah A.
AT&T Corp.
Hofsass Jeffery
Marley Robert P.
Presson Thomas F.
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