Natural language help interface

Details Natural language help interface Natural language help interface

1996-04-23

1999-11-30

Isen, Forester W.

Data processing: speech signal processing, linguistics, language

Linguistics

Natural language

707 3, G06F 1728, G06F 1730

Patent

active

059959215

ABSTRACT:
A help interface capable of receiving user-defined queries in a natural language and selecting the most appropriate answer from a plurality of potential answers, includes facilities for parsing and storing the character string content of the query in a buffer. Lists of punctuation characters as well as single and multiple word character strings are successively compared with the content of the buffer to eliminate punctuation, superfluous words, location reference words, and to identify synonyms to base words meaningful in the selection of an appropriate answer. The identified base words are used as references into a predefined rule set which inherently matches the base word with a potential answer and assigns a value based on the relationship of the potential answer to the base word. The cumulative values of all potential answers are computed and ranked with the highest ranking value presented to the user as a response to the query.

REFERENCES:
patent: 5255386 (1993-10-01), Praper
patent: 5377103 (1994-12-01), Lamberti et al.
patent: 5454106 (1995-09-01), Burns et al.
patent: 5535323 (1996-07-01), Miller et al.
patent: 5581684 (1996-12-01), Dudzik et al.
patent: 5694559 (1997-12-01), Hobson et al.

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