Telephonic communications – Special services – Call diversion
Reexamination Certificate
2005-08-16
2005-08-16
Foster, Roland G. (Department: 2645)
Telephonic communications
Special services
Call diversion
C379S201020, C379S201070
Reexamination Certificate
active
06931116
ABSTRACT:
A platform provides access to multiple telecommunications services via a single telephone number. These services may include call routing options. In a first call routing option, calls are routed to each phone number in a sequence of phone numbers until a live answer of the call is realized. In a second routing option, the routing of the call is based upon a schedule. Thus, a current time, current day of the week or current date may determine what phone number is called when an incoming call is routed. Routing may also be associated with personal identification numbers (PINs). In such an instance, a caller enters a PIN to identify the caller and the PIN is used to determine what routing profile to apply.
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Chib Rupika
Galvin Thomas Joseph
Gross Karen A.
Foster Roland G.
MCI Communications Corporation
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