Multiple language capability in an interactive system

Details Multiple language capability in an interactive system Multiple language capability in an interactive system

1992-08-12

1994-12-20

Dwyer, James L.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379 67, 379 89, 36441901, 36441902, 381 51, 434157, 434185, H04M 100, G06G 700

Patent

active

053751647

ABSTRACT:
The data entry portion of a voice messaging system is constructed to be language, culture, or market segment independent. In particular, the design of the voice messaging system is based upon "semantic expressions," which are used to evaluate any language, culture, or market specific data that is entered by a user. In particular, each type of data entry is treated as a "semantic expression" having an identifier. This identifier is mapped into a plurality of rules, each rule providing instructions on how to interpret the input data for a particular language, culture, or market segment. The rules can recursively call other rules to provide additional flexibility in interpreting information that is entered by a user.

REFERENCES:
patent: 4566078 (1986-01-01), Crabtree
patent: 4615002 (1986-09-01), Innes
patent: 4654798 (1987-03-01), Taki et al.
patent: 4700322 (1987-10-01), Benbassat et al.
patent: 4882681 (1989-11-01), Brotz
patent: 5120945 (1992-06-01), Nishibe et al.
patent: 5148541 (1992-09-01), Lee
"Multiple Language Capability in an Interactive System", International Technology Disclosures, vol. 9, No. 5, May 25, 1991, Annomyous.

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