Multi-modal automation for human interactive skill assessment

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Human resources

Reexamination Certificate

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Details

C705S320000, C705S319000

Reexamination Certificate

active

07966265

ABSTRACT:
A method for screening applicants includes remotely accessing a screening entity's web page by a potential candidate. The candidate is asked, via the pre-screening web page, to input responses to a set of queries tailored to the screening entity and the candidate's responses to the queries are stored. A phone call is automatically initiated to the candidate in response to at least one of the candidate's responses. An interactive information gathering process is started with the candidate using both the telephone and the computer. In the process, audio prompts to the candidate are generated via the telephone and the candidate's verbal responses are recorded via the telephone. A profile of the candidate is stored in a database including the verbal responses from the candidate for later access and analysis by the screening entity. The recorded responses are analyzed by the screening entity to make quality judgments about the candidate.

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