Multi-function customer satisfaction survey device

Details Multi-function customer satisfaction survey device Multi-function customer satisfaction survey device

2005-11-01

2005-11-01

Fischetti, Joseph A. (Department: 3627)

Communications: electrical

Systems

Call station

C340S321000, C705S014270, C705S015000, C705S021000, C362S154000, C362S084000, C362S098000, C362S234000, C362S253000, C178S018080, C439S246000, C235S419000, C235S420000

Reexamination Certificate

active

06960988

ABSTRACT:
A multi-function customer satisfaction survey device, system and method. A plurality of stackable tip trays in a restaurant each include a survey device and a calculator. Survey questions are presented on a display screen, and a survey keypad is used by the customer to enter responses. The responses are stored in a memory in the tray. The trays stack on a base unit that simultaneously collects the responses from the stacked trays, simultaneously programs the stacked trays with survey questions, and simultaneously recharges a battery in each tray.

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“Freebies and Other Kid Friendly Frills”, Hayes, Nation's Restaurant's, Jan. 1996.

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