Multi-access mode electronic personal assistant

Details Multi-access mode electronic personal assistant Multi-access mode electronic personal assistant

2005-05-17

2005-05-17

Herndon, Heather R. (Department: 2179)

Data processing: presentation processing of document, operator i

Operator interface

For plural users or sites

C715S727000, C715S728000, C715S729000, C709S204000

Reexamination Certificate

active

06895558

ABSTRACT:
A system enables communication between server resources and a wide spectrum of end-terminals to enable access to the resources of both converged and non-converged networks via voice and/or electronically generated commands. An electronic personal assistant (ePA) incorporates generalizing/abstracting communications channels, data and resources provided through a converged computer/telephony system interface such that the data and resources are readily accessed by a variety of interface formats including a voice interface or data interface. A set of applications provides dual interfaces for rendering services and data based upon the manner in which a user accesses the data. An electronic personal assistant in accordance with an embodiment of the invention provides voice/data access to web pages, email, file shares, etc. A voice-based resource server authenticates a user by receiving vocal responses to one or more requests variably selected and issued by a speaker recognition-based authentication facility. Thereafter an application proxy is created.

REFERENCES:
General Magic Corporate Site.PORTICO: Portico Features and Overview. [web page] 1999; http://www.generalmagic.com/portico/portico_overview.shtml. [Accessed Oct. 5, 1999].
General Magic.PORTICO: Frequently Asked Questions. [web page] 1999; http://www.generalmagic .com/portico/portico_faq.shtml. [Accessed Oct. 5, 1999].

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