Data processing: measuring – calibrating – or testing – Measurement system – Performance or efficiency evaluation
Reexamination Certificate
2005-07-05
2005-07-05
Shah, Kamini (Department: 2863)
Data processing: measuring, calibrating, or testing
Measurement system
Performance or efficiency evaluation
C702S186000, C709S224000
Reexamination Certificate
active
06915234
ABSTRACT:
Monitoring performance data includes establishing a reporting period during which a performance update is scheduled to be received at a database. The performance update includes provider data gathered from a provider, and describes a service provided to a client by the provider. The database is accessed to determine whether the database has received the performance update during the reporting period. A provider data rating is generated from the performance update. Performance data including client data gathered from the client is received, where the performance data describes the service, and a client data rating is generated from the performance data. The client data rating and the provider data rating are reported.
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Clinton Cheryl L.
Couchot John T.
Curtin Anne M.
Donovan Joseph M.
Fish Brian L.
Baker & Botts L.L.P.
Electronic Data Systems Corporation
Shah Kamini
LandOfFree
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