Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Patent
1997-12-23
2000-08-08
Zele, Krista
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
379201, 379207, H04M 700
Patent
active
061012424
ABSTRACT:
A telephone network provides personalized services based on voice identification of a person making or receiving a call. For example, when a person initiates a call, the network executes a speaker identification/verification procedure to identify the person as a subscriber. The identification/verification process provides a virtual office equipment number corresponding to the identified subscriber. The central office switch servicing the outgoing call receives this virtual number and uses it to retrieve a service profile associated with the subscriber. The switch provides a personalized telephone service to the subscriber during processing of the call, using the retrieved service profile. The personalized service may include a number of unique features, such as recording call related data together with data about the identification of the person. For home incarceration or the like, the service may entail monitoring speech communications to detect certain designated words and automatically terminate the call.
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Farris Robert D.
McAllister Alexander I.
Strauss Michael J.
Bell Atlantic Network Services Inc.
Foster Roland G.
Zele Krista
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