Monitoring device, monitoring method, and monitoring system

Details Monitoring device, monitoring method, and monitoring system Monitoring device, monitoring method, and monitoring system

2008-07-15

2008-07-15

Pope, Daryl C (Department: 2612)

Communications: electrical

Condition responsive indicating system

With particular system function

C340S003100, C340S005100, C340S870030, C340S870030

Reexamination Certificate

active

11397722

ABSTRACT:
The present invention provides a monitoring device configured to automatically associate devices forming a multifunctional device with support-contract information. A monitoring device configured to remotely monitor a device to be monitored connected to a network, the monitoring device including registration means which registers a group-identification information associated with an identification information of the device to be monitored, storing means which stores the support-contract information corresponding to the group-identification information, reception means which receives trouble-notification information transmitted from the device to be monitored, the trouble-notification information including the identification information related to the device-to-be-monitored, when a trouble occurs in the device to be monitored, acquisition means that acquires the group-identification information on the basis of a device-identification information of the received trouble-notification information and that acquires support-contract information from the acquired group-identification information, and display means that shows the acquired support-contract information and the trouble-notification information.

REFERENCES:
patent: 7158488 (2007-01-01), Fujimori
patent: 7203751 (2007-04-01), Yasushi et al.
patent: 8-329006 (1996-12-01), None
patent: 2002-366683 (2002-12-01), None
Office Action issued in corresponding Korean Patent Application No. 10-2006-0031236, on Aug. 8, 2007.

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