Monitoring and controlling channels to improve the interface of

Telephonic communications – Special services – Call diversion

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379201, H04M 1100

Patent

active

059913878

ABSTRACT:
A method is provided for monitoring channels and controlling calls. Multiple channels provided by at least one digital line are monitored. Based on this monitoring, the present invention determines when all of the multiple channels are occupied. At least one of an incoming call and an established call is given priority when all of the multiple channels are busy. The priority is based on predetermined inputs from a user. The call with priority is provided on one of the multiple channels. The present invention then determines when one or more of the multiple channels are available. When one of the multiple channels becomes available, the action based on the call priority is automatically disabled.

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CCITT Recommendation 1.252.2, International Telecommunication Union, Geneva, Aug. 1992, 17 pgs.
Horn, D.N. et al: "An ISDN Multimedia Conference Bridge", Proceedings of the Region 10 Conference on Computer and Communication Systems (TENCON), Hong Kong, 24-24 Sept., 1990, vol. 2, Sept. 24, 1990, IEEE, 853-856.

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