Modular system for managing service calls, in particular...

Details Modular system for managing service calls, in particular... Modular system for managing service calls, in particular...

2006-05-30

2006-05-30

Hong, Harry S. (Department: 2642)

Telephonic communications

Special services

Service profile

C379S196000, C379S242000, C379S269000

Reexamination Certificate

active

07054425

ABSTRACT:
A system for managing service calls, including access control modules implementing service access control mechanisms, the system further including master modules each associated with a service, with a set of access control modules and with a set of call processing modules, the system including: a receiver for receiving the calls, a sender for sending information relating to each of the calls to the set of access control modules, a decider for deciding to accept calls on the basis of data received from the set of access control modules, and a sender for sending second information relating to each of the calls to the set of call processing modules if the call has been accepted.

REFERENCES:
patent: 5323452 (1994-06-01), Dickman et al.
patent: 5717747 (1998-02-01), Boyle et al.
patent: 6201862 (2001-03-01), Mercouroff et al.
patent: 6317428 (2001-11-01), Mercouroff et al.
Corbamed: “corbamed/99-04-044 Resource Access Decision”, Apr. 26, 1999, Object Management Group XP002153807.

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