Modifying call system identifiers to indicate keys...

Details Modifying call system identifiers to indicate keys... Modifying call system identifiers to indicate keys...

2011-01-04

2011-01-04

Nguyen, Quynh H (Department: 2614)

Telephonic communications

Special services

Service trigger

C379S201010, C379S142010, C379S088210, C379S088200

Reexamination Certificate

active

07864941

ABSTRACT:
A call processing system comprises an interface and a processing system. The interface is configured to receive call signaling for a call from a call system and receive user information during the call from a user using the call system wherein the call signaling includes an identifier for the call system. The processing system is configured to generate a key for the call, modify the identifier to generate a modified identifier indicating the key, transfer the key and the user information to a database system, and transfer new call signaling for the call to a destination wherein the new call signaling indicates the modified identifier.

REFERENCES:
patent: 6018668 (2000-01-01), Schmidt
patent: 6252953 (2001-06-01), Gruchala et al.
patent: 6411692 (2002-06-01), Scherer
patent: 2004/0203629 (2004-10-01), Dezonno et al.
patent: 2006/0203990 (2006-09-01), Cope et al.

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