Mode-swapping in multi-modal telephonic applications

Telephonic communications – Including aid for handicapped user

Reexamination Certificate

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Details

C379S093090, C379S093170, C379S207020

Reexamination Certificate

active

10119614

ABSTRACT:
Multi-modal applications are capable of interacting with a user in a voice mode, a visual mode, and/or other modes of communication. Mode swapping refers to the process of changing from one mode of communication (or one combination of modes) to another. Mode swapping may be initiated by a user, by an application, or by another entity. Mode swapping may be performed “adaptively,” in that an entity monitors the effectiveness of a communication mode and initiates a mode swap if communication is proceeding non-optimally in the current mode. Mode swapping may be performed by dropping a call to a telephone terminal in the currently-open mode and placing a call to that same device in another mode. In one embodiment, logic for mode swapping resides on a gateway proxy that mediates communication between an application and a telephone terminal.

REFERENCES:
patent: 5828468 (1998-10-01), Lee et al.
patent: 5844979 (1998-12-01), Raniere et al.
patent: 6349132 (2002-02-01), Wesemann et al.
patent: 6366578 (2002-04-01), Johnson
patent: 6570966 (2003-05-01), Freeman et al.
patent: 2002/0194388 (2002-12-01), Boloker et al.

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