Information security – Access control or authentication – Network
Reexamination Certificate
2009-08-19
2011-11-29
Dinh, Minh (Department: 2432)
Information security
Access control or authentication
Network
C726S023000, C726S024000
Reexamination Certificate
active
08069472
ABSTRACT:
Exemplary embodiments include methods, systems, and storage mediums for implementing issue notification and resolution activities. A method includes receiving a request for access to a network service from an end user client system associated with an account. Upon determining an issue is associated with the account, the method includes flagging a user profile for the account to reflect the issue. Flagging accounts includes assigning a unique flag for each type of issue for determining a location for routing the request associated with flagged user profiles. The method also includes redirecting the request for access to a web server of the service provider network. Upon successful resolution of the issue, the method includes providing access to the network service for the end user client system.
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Cersosimo Stephen
Conner William
Morris Scott
AT&T Intellectual Property I L.P.
Cantor & Colburn LLP
Dinh Minh
Perungavoor Venkat
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