Data processing: speech signal processing – linguistics – language – Speech signal processing – Application
Reexamination Certificate
2007-12-04
2007-12-04
{hacek over (S)}mits, Tálivaldis Ivars (Department: 2626)
Data processing: speech signal processing, linguistics, language
Speech signal processing
Application
C379S088010
Reexamination Certificate
active
10076963
ABSTRACT:
A customer communication is responded to by receiving an utterance from the customer at an agent that executes on a data processing system. The agent uses a knowledge base that includes information extracted from one or more exemplary conversations to generate a response to the received utterance. The agent then sends the generated response to the customer.
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Bares William
Lester James
Mott Bradford
Zettlemoyer Luke
Livewire Acquisition, Inc.
Myers Bigel & Sibley Sajovec, PA
{hacek over (S)}mits Tälivaldis Ivars
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