Methods and systems for time-based delivery of calls

Details Methods and systems for time-based delivery of calls Methods and systems for time-based delivery of calls

2003-02-20

2010-10-26

Harper, Vincent P (Department: 2617)

Telephonic communications

Special services

Reserved call

C379S202010, C379S203010, C379S204010, C379S205010, C379S207010, C379S209010, C379S212010

Reexamination Certificate

active

07822186

ABSTRACT:
Methods and systems are provided for managing the scheduling of calls and automating the process of making and delivering such calls. Any endpoint (e.g., telephony-enabled) device can be used with a PSTN, cellular, and VoIP network. Different types of devices and interfaces may be used for provisioning users, conferring calling events, scheduling events, and/or delivering calls. Among other things, this increases user mobility. Also, automated retrying and rescheduling of calls, which may use updated data, reduces the likelihood of missed calls.

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