Methods and systems for providing voicemail services

Details Methods and systems for providing voicemail services Methods and systems for providing voicemail services

2002-01-31

2008-11-25

Anwah, Olisa (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

C379S068000

Reexamination Certificate

active

07457398

ABSTRACT:
The present invention relates to methods and systems for providing voicemail services having expanded functionality. One embodiment of the invention saves a copy of messages sent in the sender's mailbox. Methods and systems, according to this embodiment, mark a message sent as a ‘sent message’ and store the sent message in a standard message store. These methods and systems can present a full set of sent messages (sent within a configured time interval, 30 days for example) upon a specific request for sent messages. In one embodiment, a user can access these sent messages by accessing the sent message folder. Embodiments of the invention also provide a method for determining the other (if any) recipients of a received voice message. Methods and systems according to one embodiment store a full list of recipients with a message. Thus, a system according to this embodiment can present the list of recipients to the subscriber when it retrieves a message. Embodiments of the invention provide methods and systems that allow a user to copy each recipient of an original message is copied on a reply to the message if desired.

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“Voice Profile for Internet Mail—version 2”; pp. 1-53 (Sep. 1998); [online] [retrieved on Oct. 11, 2001]. Retrieved from the Internet <URL:http://www.ietf.org/rfc/rfc2421.txt?number=2421.

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