Methods and systems for prioritized servicing or maintenance...

Details Methods and systems for prioritized servicing or maintenance... Methods and systems for prioritized servicing or maintenance...

2011-05-24

2011-05-24

Duong, Oanh (Department: 2441)

Electrical computers and digital processing systems: multicomput

Computer network managing

C358S001150, C710S008000

Reexamination Certificate

active

07949740

ABSTRACT:
Methods and systems are presented for prioritizing service or maintenance of networked printers based on affinities between printers and users determined from job tracking data so that printers shared by large numbers of users or high volume printers used by only one or a few users can be serviced or maintained before other printers to provide overall printer support while mitigating user disruption due to unavailable printers.

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