Methods and systems for enabling a reply call to voice mail...

Details Methods and systems for enabling a reply call to voice mail... Methods and systems for enabling a reply call to voice mail...

2003-08-25

2008-10-14

Tsang, Fan (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Interacting voice message systems

C379S088080, C379S088190, C379S088240, C379S088250, C379S210010, C455S413000

Reexamination Certificate

active

07436940

ABSTRACT:
Methods and systems for enabling a subscriber to reply to a voice mail message that has been made available for the subscriber at a voice mail system (VMS). In response to an indication, the VMS transmits a release message with respect to the subscriber's communication to the VMS, which communication then is terminated to an intelligent network element (INE). The INE originates a call to the party to whom the subscriber desires to reply. The subscriber's communication and the INE's call are bridged to form the reply call from the subscriber to the party. The VMS is not included in the call path. After the reply call is concluded, the bridge is dismantled, the IP is released, and the subscriber's communication is returned to interaction with the VMS without the subscriber having to make a separate call into the VMS.

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