Methods and apparatuses for providing hosted tailored...

Details Methods and apparatuses for providing hosted tailored... Methods and apparatuses for providing hosted tailored...

2011-06-07

2011-06-07

Yen, Syling (Department: 2166)

Data processing: database and file management or data structures

Database design

Database and data structure management

C707S694000, C707S781000, C707S791000, C707S802000, C707S822000, C707S828000, C717S113000, C717S105000, C717S132000, C706S045000, C706S059000, C705S014270

Reexamination Certificate

active

07958161

ABSTRACT:
Embodiments of the invention provide methods and apparatuses for providing hosted highly tailored vertical applications. In accordance with one embodiment, a set of universal configuration options for a customer relationship management application is created and presented to a user. The user selects one or more options from the set of options provided and the selected options are used to automatically configure a tailored customer relationship management application. For one embodiment of the invention multiple incompatible business entities and processes from existing verticals are decomposed to provide a set of configurations options to a customer company. The customer company selects from the provided configuration options and a highly tailored vertical is automatically configured based upon the selected configuration options.

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