Methods and apparatus for root cause identification and...

Data processing: software development – installation – and managem – Software program development tool – Testing or debugging

Reexamination Certificate

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C717S120000, C717S127000

Reexamination Certificate

active

07096459

ABSTRACT:
A technique for determining a root cause of a condition (e.g., service outage) of at least one subject component in a computing environment comprises the following steps/operations. First, one or more components in the computing environment upon which the at least one subject component depends (e.g., antecedents) are identified. Identification comprises traversing at least a portion of a model representative of an existence of one or more relationships associated with at least a portion of components of the computing environment and which is capable of accounting for a full lifecycle (e.g., including deployment, installation and runtime) associated with at least one component of the computing environment. Then, one or more procedures are performed in accordance with the one or more identified components to determine a condition status associated with each of the one or more identified components. By way of example, the inventive techniques may be applied to a distributed computing environment. The computing environment may also be an autonomic computing environment.

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